The Role of AI in Revenue Management: Smarter Pricing for Higher Profits
When I started in the hotel industry, revenue management was all about experience, instinct, and a whole lot of manual work. We’d look at spreadsheets, track seasons, compare year-over-year performance, and try to predict what the market would do. It worked—but it wasn’t perfect. Fast forward to today, and the game has changed completely. Artificial […]
Hotel Design Trends: Creating Spaces That Attract Modern Travelers
When I first got into the hotel business, design was important—but it wasn’t everything. Guests wanted a clean, comfortable space, and if you could deliver that with good service, you were doing great. Fast forward to today, and design isn’t just a nice-to-have—it’s part of the guest experience. Travelers are more design-conscious than ever, especially […]
Hospitality Leadership: Building a Team That Drives Success
The hospitality industry is built on people—guests, employees, and leadership all play a role in creating an unforgettable experience. A well-designed hotel, cutting-edge technology, and top-tier amenities mean nothing if the team behind the scenes isn’t aligned, motivated, and committed to excellence. As a hotel owner, I’ve learned that strong leadership is the foundation of […]
Reinvesting for Growth: How Smart Hotel Owners Scale Their Portfolio
Building a successful hotel business is not just about opening doors and filling rooms—it’s about long-term growth and sustainability. Many hotel owners make the mistake of settling for steady income rather than looking for ways to expand, reinvest, and optimize their portfolio. In the ever-changing hospitality industry, reinvesting wisely can mean the difference between stagnation […]
Mastering Hotel Management: The Power of People, Process, and Product
When I founded K&K Hotel Group in 2008, I knew that success in the hospitality industry wouldn’t come easy. It would require a clear vision, a dedicated team, and an unwavering commitment to excellence. Over the years, I’ve realized that the foundation of a thriving hotel business lies in three core pillars: People, Process, and […]
The Future of Hospitality: How Technology is Transforming Hotel Operations
When I started K&K Hotel Group in 2008, I knew that success in the hospitality industry would require more than just good service. It would take a combination of people, process, and product to create an extraordinary guest experience while maintaining strong investment returns. Over the years, I’ve witnessed firsthand how technology has reshaped the […]